You can return products within 14 days after delivery.
For this purpose, you can either use the standard cancellation form provided by us or send a clear email to email@example.com, mentioning the product and the quantity you want to return. Please also state your name and address and the invoice number for the original delivery.
Customers have to take care of transport of the products to be returned and bear the costs thereof.
Original Beans B.V. will confirm receipt of the cancellation documents and refund the amount for the products involved. Returned products need to be received by Original Beans B.V. in their original state otherwise we can not refund them.
For detailed information about your cancellation right, please refer to the General Terms & Conditions.